Frequently Asked Questions


How much will shipping cost me?

Shipping is $4.20 flat-rate for anywhere in the U.S. and if your order is over $50, then shipping is free.

You'll also have the option for upgraded, faster shipping at checkout. The shipping carrier is determined according to package size and the value of the products being shipped. It may be shipped via USPS or UPS.

You'll receive confirmation when the order ships along with a tracking number.

 

When will I receive my order?

Orders typically ship within 48 hours of purchase. Standard shipping takes 5-6 business days. Upgraded shipping takes 3-5 business days and expedited shipped takes 2-3 business days.

 

What is your return policy?

Satisfaction Guaranteed. If you buy a Ganjar product, and you're not completely satisfied, we’ll take it back, as long as its clean and unused.

 

My jar arrived broken, what do I do?

Just snap a picture of the broken jar and email it to us at jarmaster@ganjar.me and we'll get a replacement out to you super quick.